Refund Policy

Last Updated: January 2025

1. Refund Eligibility

We want you to be satisfied with your purchase. Refunds may be requested under the following conditions:

  • Request is made within 7 days of purchase
  • Service has not been substantially used
  • No violation of our Terms of Service
  • Account is in good standing
2. Refund Process

To request a refund, please follow these steps:

  • Contact our support team via email at [email protected]
  • Provide your account email and transaction ID
  • Explain the reason for your refund request
  • We will review and respond within 3-5 business days
3. Non-Refundable Items

The following items and situations are not eligible for refunds:

  • Subscription fees after the 7-day refund period
  • Consumed credits or resources
  • Accounts terminated for policy violations
  • Promotional or discounted purchases (unless required by law)
4. Refund Timeline

Once approved, refunds will be processed within 5-10 business days. The time for the refund to appear in your account depends on your payment method and financial institution. Credit card refunds typically take 5-10 business days, while other methods may vary.

5. Partial Refunds

In some cases, partial refunds may be issued based on the usage of the service during the subscription period. The refund amount will be calculated proportionally based on unused time.

6. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. Chargebacks may result in account suspension and additional fees. We are committed to resolving any issues through our support team.

7. Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: [email protected]